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AI & Enterprise

Observability fragmentation deepens as eG Innovations pushes single-platform approach

eG Innovations said growing use of IT monitoring tools has not solved operational problems as hybrid on-premise and cloud environments become more complex. Srihari Avar (스리하리 아바르) cited three issues: alarm overload, proliferation of monitoring tools and wasted manpower. The company said its EG Enterprise single platform monitors everything from user experience to infrastructure and supports automated root-cause analysis, domain-specific agents and expanding AI features.

AI & Enterprise

Big Tech stirs on personal AI agents as SaaS-pocalypse wavers

Competition over AI agents is intensifying across the tech industry, with big tech accelerating work on personal AI assistants and platforms to manage enterprise agents. Microsoft has launched Agent 365, while ServiceNow and AWS expanded a partnership on agent governance and development tools. Shares of enterprise software firms have recently recovered amid talk of companies breaking through the “SaaS-pocalypse” narrative. The article also rounds up moves by OpenAI, Anthropic and others.

AI & Enterprise

Anthropic\'s Claude enters Microsoft 365 used by more than 400 million people

Anthropic can now offer its Claude in Microsoft Office in a way similar to Microsoft 365 Copilot. Anthropic said Claude for Excel, PowerPoint and Word has reached general availability, while Outlook has entered public beta. Paid enterprise users of Microsoft 365 exceed 450 million. Microsoft’s Copilot has 20 million paid users as of the latest quarter, a 4.4 percent penetration rate.