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Enterprise AX level depends on how well it connects to work systems

Kim Kyung-hoon (김경훈), OpenAI\'s head in South Korea, said simply adopting AI does not change corporate competitiveness and companies must redesign work to use it. Speaking at Samsung SDS\' REAL Summit 2026 in Seoul, he said the gap is widening between firms that use AI well and those that do not. He stressed linking AI to internal data and work systems, building security controls, using agents with human oversight, and measuring results by cost cuts and gains in revenue and productivity.