| Mobile Web

Shadow AI spreads across banks' daily work; should control and blocking be the answer

Unofficial, untracked use of AI tools known as shadow AI is spreading across everyday work inside financial institutions, Finextra reported. The issue is less AI itself than organisations not knowing what data staff enter, where and how often. Employees use browser-based tools without procurement or system links, and some bypass restrictions by using personal devices. The activity can evade existing controls and leave little audit trail, raising questions over reliance on policies and blocking.