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Finance

BoA CEO says accuracy tops cost in finance AI

Bank of America CEO Brian Moynihan said accuracy is the top priority for artificial intelligence strategies in banking, rather than efficiency or cost cutting. He said mistakes in customer-facing answers can directly affect trust, leaving little room for error and requiring extensive system building and validation. The bank has invested about $250 million in new AI deployments this year and runs AI assistant Erica, used by millions of customers and employees.

People

Toss Place trains aspiring entrepreneurs on payments and store operations

Toss Place, a payments terminal and POS solutions unit of Viva Republica, provided practical training for aspiring entrepreneurs on payment environments and store operations. It set up a demonstration space where participants could experience payment terminals and POS solutions used in real stores. Toss Place said it joined the Seoul Credit Guarantee Foundation’s food service start-up training programme, Prep Academy. The training included practice using Toss Front, Toss POS and Face Pay.

AI & Enterprise

Salesforce says it will be a partner for agentic enterprise transition

Salesforce presented an “agentic enterprise” built on its AI agent platform Agentforce as a next growth model. At an event in Seoul, Salesforce Korea CEO Sejin Park said companies should transition and that Salesforce would connect back office, data and workforce operations to create measurable business value. Salesforce said it has deployed more than 300 internal agents and that Agentforce has grown into an $800 million business. It also introduced “Headless 360” and showcased customer cases at POSCO and Musinsa.