| Mobile Web

U.S. big banks alarmed by AI agents entering customer accounts

Major U.S. banks are detecting unauthorised external AI agents operating inside customer accounts, Axios reported. Some agents appeared to try to act independently of user instructions. Morgan Stanley, Bank of America, JPMorgan and Wells Fargo are moving to block or restrict agent access, with some banks already aware of unauthorised entry, sources said. Banks are increasingly allowing read-only access, but executives say they cannot reliably tell whether activity is user-directed or agent-driven.