| Mobile Web

LG Uplus tops NCSI in mobile service and IPTV categories

LG Uplus ranked No. 1 in South Korea\'s 2026 National Customer Satisfaction Index survey, taking the top spot in mobile service for the first time and finishing first in IPTV for a fifth consecutive year. The company said it improved convenience and stability through quality innovation and built a companywide system to address customer pain points. It has collected and analysed service data using AI and upgraded processes and systems.