| Mobile Web

KT wins three top awards in call centre quality index

KT was named the top company in the mobile and broadband internet-IPTV categories of the KS Call Center Quality Index run by the Korean Standards Association, the company said on Tuesday. KT said it marked its 12th consecutive top ranking in mobile and 13th in broadband-IPTV. It also won the AX Contact Center Innovation Award, achieving three awards in total, after being recognised for customer-centre innovation using AI technologies.