| Mobile Web

Companies stymied by AI cost management; 29 percent of executives say hard to understand operating cost rises

Companies shifting to AI-led operating models are facing bigger-than-expected cost burdens, a KPMG survey found. Among executives surveyed, 29 percent said they struggled to understand rising AI operating costs inside their organisations. The poll of 2,145 senior leaders in 20 countries also found similar challenges around cost and economics when adopting AI agents. Many organisations have yet to build strong capabilities to predict, monitor and manage AI spending and define operational accountability.