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Telecommunications & Media

iPhone repair could expose privacy; security steps to take before service

An allegation has surfaced that a Best Buy employee accessed a customer’s private photos during an iPhone repair and sent some to a personal device. Best Buy said it was deeply concerned, said the employee was no longer with the company, and said it was cooperating with law enforcement. The report recommends moving sensitive photos to hidden or secure folders, backing up to the cloud and erasing the device before repairs where possible.

Telecommunications & Media

Apple\'s best and worst products in 15 years under Tim Cook

Apple under CEO Tim Cook has been judged to have expanded its ecosystem through a wide range of products and services rather than a single breakthrough like the iPhone. On April 21, IT outlet NineToFiveMac grouped major launches since Cook took over into “best” and “disappointing” cases, citing AirPods, Apple Watch and the Apple Silicon transition as standout successes. It pointed to Vision Pro’s high price and the limited Apple Card as shortcomings, and said Apple Intelligence remains incomplete.

Telecommunications & Media

Three tests facing next Apple CEO John Ternus: AI, lawsuits, geopolitics

Apple will replace Tim Cook as CEO on Sept. 1, appointing Senior Vice President of Hardware Engineering John Ternus. Cook will become chairman. The shift marks Apple’s second leadership change since Steve Jobs. The company faces pressure to reset its AI strategy, legal challenges over the App Store and antitrust cases, and ongoing geopolitical risks tied to supply-chain dependence on China. Analysts also point to opportunities in AI-focused devices and new hardware.