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NC AI, Shinhan Financial sign MOU on digital twin and physical AI

NC AI said on March 24 it signed a memorandum of understanding with Shinhan Financial Group to apply digital twin and VLA-based technology to finance. The partners will analyse customer usage patterns and waiting times at offline branches and simulate changes in counter and kiosk layouts in a virtual environment to design an optimal financial setting. They will apply de-identification technology in data collection and analysis to protect personal information while pursuing on-site innovation.