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Games & Commerce

Olo launches app with in-store prices to challenge DoorDash, Uber Eats

U.S. restaurant ordering software company Olo has launched a food delivery app that offers the same menu prices as in stores. The company is positioning the service as an alternative to existing platforms, saying orders can be placed without menu markups. Olo said customers could save 15 to 30 percent, though it said savings are not guaranteed. Users pay a network fee of 5 percent of the order, and delivery fees may apply.

Telecommunications & Media

Philadelphia woman arrested after blocking Uber Eats delivery robot over job-loss protest

A woman was arrested in Philadelphia after blocking an autonomous Uber Eats delivery robot and refusing police orders to move, The Verge reported. Carolyn Marvin (캐럴린 마빈) was charged with disorderly conduct, police said, after repeatedly obstructing the robot near Reading Terminal Market. Marvin told local broadcaster 6abc she was protesting what she sees as robots taking human jobs and said her actions were protected speech. Uber Eats launched robot deliveries in Center City in March with Avride.

AI & Enterprise

DoorDash launches AI agent for text message food orders

DoorDash has launched an AI agent that lets users order food using text messages in Apple Messages. TechCrunch reported on Sept. 30 that DoorDash is taking waitlist sign-ups for the feature for U.S. users. The agent can place orders based on a user’s past order history, respond to requests for specific items, and suggest carts after searching nearby restaurants. It can also accommodate different preferences and quantities for group orders.