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Games & Commerce

Kakao focuses on everyday AI linking orders, reservations and payments in KakaoTalk

Kakao is prioritising agent services in KakaoTalk that identify user intent and link it to orders, reservations and payments, rather than entering AI infrastructure such as data centres and GPU cloud. CEO Chung Shin-a outlined a plan to start with food delivery through a Coupang Eats tie-up and expand to commerce, reservations and travel. Kakao aims to raise monthly AI users to 10 million by end-2026 and begin monetisation via fees and subscriptions in 2027.

Games & Commerce

Kakao expands AI commerce tests; payment is key beyond recommendations

Kakao is expanding AI commerce experiments inside KakaoTalk, aiming to keep users within the app from recommendation and search to booking and payment. The company has added a “Special Friend” gift feature and strengthened the “Kanana” place agent to broaden recommendations and enable reservations. Analysts say monetisation depends on whether recommendations translate into completed transactions and payments within KakaoTalk, not just feature launches.

Games & Commerce

KakaoTalk expands AI features from chat summaries to image generation

Kakao on Tuesday rolled out its sixth regular KakaoTalk update, expanding AI-based features aimed at user convenience. The update focuses on linking everyday communication and AI use across mobile and PC without interruption. It adds chatroom message summaries, extends \"ChatGPT for Kakao\" to the PC version, and introduces image regeneration using \"ChatGPT Image 2.0\". Open chat also gains a beta chatbot, and channel chat messages can be deleted within 24 hours.