Search results for service quality
AI & Enterprise
Google invests in virtual power plant in biggest U.S. grid to secure data centre electricity
Google is backing the construction of a virtual power plant in PJM Interconnection, the largest U.S. power grid, to address rising electricity demand from AI data centres. Working with distributed energy platform Voltus, the project will link resources such as electric vehicles, smart thermostats and storage to reduce or shift consumption during peak periods. Google will support build costs, with added capacity used for regional data centre operations. The project targets operation in 2027.
AI & Enterprise
KT sets out security AX infrastructure strategy for financial sector
KT on Wednesday presented a \"finance industry-optimised AX (AI transformation) strategy\" to about 50 IT practitioners in the financial industry. At its Gwanghwamun Building West office, the company introduced its 2026 network strategy based on global 6G trends and shifts in technology paradigms, along with AX trends and cooperation cases among domestic financial firms. KT also showcased enterprise messaging products, a DDoS response strategy and a managed AI GPU service.
Games & Commerce
Naver to revamp AI content ecosystem with citation-based support for creators
Naver is pushing to strengthen its AI creator ecosystem while upgrading AI search, saying competition is shifting from model performance to data, content quality and user experience. It will launch a creator support program, Naver Mate, in June that pays incentives based on how often AI Briefing cites a creator’s posts. Naver will also open its AI tab to all users in late June and expand AI Briefing coverage to 40 percent this year.
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Telecommunications & Media
NIA to push ahead with WiFi 7 rollout on city buses nationwide
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Telecommunications & Media
KT named \'excellent call center\' for 15th straight year
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Finance
Shinhan Bank named top call center for 23rd straight year
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Telecommunications & Media
SKT customer service center named excellent call center for 14th straight year
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Telecommunications & Media
LG Uplus home customer centre tops KSQI call centre category
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Finance
Toss Bank introduces Help Docs, says wait times cut 60 percent
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AI & Enterprise
Clion builds Seoul generative AI chatbot 2.0 using proprietary RAG
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Telecommunications & Media
How to improve price-focused spectrum auctions? Scoring system floated as alternative
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Games & Commerce
IMI moves to protect customer service agents with AI real-time emotional risk detection
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Telecommunications & Media
MSIT to tighten telecom service quality assessments to raise 5G user experience
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Games & Commerce
NCSoft\'s \'TL\' to launch in 11 countries including Russia and Eastern Europe on May 19
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Games & Commerce
Dreamage expands \'Architect\' to 8 Asian countries, CBT pre-registration next month
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AI & Enterprise
MS GitHub Copilot ditches monthly flat fee, adopts AI credits with usage-based charges
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Telecommunications & Media
UK telecoms warn of data speed limits as power bills surge
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Mobility
Why Socar brought in Tesla: Seed for subscription business