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AI & Enterprise

Anthropic\'s Claude moves into major B2B SaaS platforms, friend or foe

Anthropic is adding Claude features to Salesforce\'s Slack, while Microsoft is developing a way to use Claude in Teams. Both companies have their own AI agent lineups but are pursuing app store-style platform strategies that let customers choose external agents. Anthropic\'s Claude Tag for Slack lets users summon Claude in group chats to review communications and handle tasks. Some inside and outside Salesforce question opening Slack to Claude, while others see potential benefits.

AI & Enterprise

Microsoft unveils latest global AI cases from railways to security firms

Microsoft has released recent global corporate innovation cases that redesign work and business operations and accelerate growth through its “Frontier Transformation” strategy based on intelligence and trust. It highlighted examples across aviation, rail, finance and security, including Air India, Hong Kong’s MTR, Tru Cooperative Bank and security firm ContraForce. It also introduced organisations adopting Copilot as a companywide standard, including PepsiCo, Mercedes-Benz and Broward County Public Schools, as well as Cemex, KPMG and Tata Realty.

AI & Enterprise

OpenAI trial highlights legal risks of work chats, texts and AI prompts

A trial between Elon Musk and Sam Altman over OpenAI has renewed attention on the legal risks of workplace communications after executives’ text messages were disclosed in court. Messages exchanged during the 2023 episode in which Altman was ousted showed requests for meetings and board views on his return. A New York employment lawyer said any potentially relevant material, including direct messages, WhatsApp chats and even ChatGPT prompts, can be subject to discovery, regardless of device.