| Mobile Web

Salesforce automates B2B sales prospecting to returns processing with AI agents

Salesforce has unveiled a new series of AI agents aimed at boosting productivity for sales, technical support and customer service teams. The company also introduced an update to Agentforce Co-Worker, an automation tool embedded across its cloud services. New agents include Hunter for B2B prospecting and deal automation, Piper and Carter for sales-focused tasks, Casey and Fin for returns-related support, and internal tools Page and Marshall.