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AI & Enterprise

KT renews CSAP certification for AICC solution to step up public sector push

KT said on Wednesday it has renewed Cloud Service Security Certification (CSAP) for its cloud-based subscription AI contact centre (AICC) solution, A’cen. The company plans to support stable AI counselling services in the public sector through 2031. CSAP is a cloud security certification programme overseen by the Korea Internet & Security Agency that evaluates whether security requirements are met for safe use by government and public institutions.

Telecommunications & Media

Korea\'s three mobile carriers post mixed Q1 results, bet on AI growth after hacking fallout

South Korea\'s three mobile carriers reported mixed first-quarter results. LG Uplus improved performance on balanced growth across businesses, including AI data centres. SK Telecom showed a clearer recovery from the previous quarter, citing improved AI profitability and a rebound in its wireless business after a SIM hacking incident. KT\'s profitability weakened despite expanding AX, as a one-off property-sale base effect and customer compensation costs weighed.

Telecommunications & Media

KT Q1 operating profit falls 29.9 percent on cost burden, seeks rebound with AX

KT posted first-quarter consolidated revenue of 6.78 trillion won and operating profit of 482.7 billion won, down 1.0 percent and 29.9 percent from a year earlier. It cited base effects from a one-off gain last year and higher costs, including a customer reward programme and some expenses linked to an incident. KT said growth in wireless and fixed-line services and expansion of its AI transformation business were positive signs, and it plans to step up AX initiatives.