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Telecommunications & Media

MSIT, KISDI publish casebook on telecom service system improvements

South Korea\'s Ministry of Science and ICT and the Korea Information Society Development Institute published a casebook summarising eight years of telecom service system improvements, released at the first 2026 advisory committee meeting held on April 22. The advisory panel reviews consumer inconvenience and dispute cases and seeks improvement measures. The casebook covers 56 cases from 2018 to 2025, including limits on short-term multi-line sign-ups, fee waiver of cancellation penalties in disaster areas, and improvements to dark patterns in add-on service subscriptions.

AI & Enterprise

Korea\'s top three telecoms bet future on AI as focus shifts from networks

South Korea\'s telecommunications industry is rapidly shifting its centre of gravity to artificial intelligence, with SK Telecom, KT and LG Uplus all declaring a transformation into AI companies. SK Telecom is pushing a full-stack AI strategy spanning infrastructure, models and services, while KT is accelerating a B2B-focused push to become an \"AX\" platform company. LG Uplus is positioning itself as an AI software company through its ixi-O agent, stressing safety and security. Industry officials say the next test is profitability.

Telecommunications & Media

KTOA holds 9th AI Future Value Forum, seeks ways to strengthen AX competitiveness

The Korea Telecommunication Operators Association held its ninth AI Future Value Forum in Seoul on April 16 under the theme of policy proposals for AI infrastructure investment to strengthen global AI transformation competitiveness. The industry-academia-research body includes major telecom operators and experts from academia, law and research institutes. Presentations covered tax credit effects for AI data and data centre costs and insights from MWC 2026, followed by a panel discussion on policy support and telecom operators’ roles.