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AI & Enterprise

SKT upgrades A. AI agent to handle call centre holds, manage SMS schedules

SK Telecom added new functions to its A. AI service, including support for waiting to connect to customer service lines and organising reservation and coupon information in text messages. The update includes Agent Call, which shows congestion levels and provides real-time captions, and allows users to hand over waiting to the AI. SKT also expanded AI Messages to summarise texts and extract schedules, locations and coupon details, with calendar integration.

Telecommunications & Media

iPadOS 27 ends support for five older iPad models, excluding A12 and A12X devices

Apple will end support in iPadOS 27 for five iPad models using A12 or A12X chips, including the iPad (8th generation) and several iPad Pro, Air and mini models. The move differs from iOS 27, which will keep supporting all iPhones supported by iOS 26. NineToFiveMac raised concerns about iPadOS 26 as a final version and suggested allowing downgrades to iPadOS 18 or expanding support with feature limits.

Telecommunications & Media

iPhone \'silent alarm\' could be fixed in iOS 27

Apple is expected to improve the iPhone’s so-called silent alarm issue in iOS 27. In iOS 26 and earlier, a single volume slider applied to ringtones, alarms and system alerts, meaning alarms could effectively be muted if a user lowered ringtone volume to zero. iOS 27 beta users have found separate sliders for ringtones, alarms and timers, and notifications and system sounds. Apple plans to release iOS 27 this autumn.