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AI & Enterprise

AX success depends on defining tasks; KPIs should focus on revenue and ROI, not adoption

Corporate AI transformation success depends on defining the problems to solve rather than simply adopting AI, UnboundLabDev CEO Cho Yong-min said at Salesforce Korea\'s Agentforce Digital Summit 2026 in Seoul. He said companies should translate goals into performance indicators such as revenue and return on investment and design tasks to improve top business outcomes. Panelists cited cases where generic AI tools saw low usage and projects stalled at proof-of-concept without clear strategy.

AI & Enterprise

Salesforce says it will be a partner for agentic enterprise transition

Salesforce presented an “agentic enterprise” built on its AI agent platform Agentforce as a next growth model. At an event in Seoul, Salesforce Korea CEO Sejin Park said companies should transition and that Salesforce would connect back office, data and workforce operations to create measurable business value. Salesforce said it has deployed more than 300 internal agents and that Agentforce has grown into an $800 million business. It also introduced “Headless 360” and showcased customer cases at POSCO and Musinsa.

AI & Enterprise

Salesforce Tableau unveils agentic analytics platform

Salesforce unveiled a next-generation analytics product, the Agentic Analytics Platform, at Tableau Conference 2026 in San Diego, it said on Wednesday. The platform is designed to help AI agents generate insights based on trusted business context and connect analysis to real work execution. Its core is a knowledge engine built on 33 million semantic models. Salesforce also highlighted an Open Semantic Interchange project with Snowflake and dbt Labs.