Salesforce said it unveiled its next-generation agent development environment, Salesforce Headless 360, at its annual TrailblazerDX 2026 developer conference in San Francisco. The company showcased development tools and product updates aimed at an “agentic enterprise” transition. Headless 360 supports API, Model Context Protocol and command-based tools, and connects with multiple AI coding environments. Salesforce also strengthened Agent Fabric and upgraded AgentExchange, and announced a $50 million investment plan.

Salesforce said it will shift its enterprise collaboration platform Slack into an AI agent-based work operating system. Salesforce Korea CEO Se-jin Park said the goal is an agentic enterprise where people and agents coexist. Slackbot, launched in January, is a built-in personal AI agent that can summarise meetings, automate repetitive work and execute transactions. Slack can also call external AI agents such as Claude and ChatGPT, with more than 2,600 apps connected.