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Crypto

Bithumb tops KCSI digital asset exchange category for second straight year

Bithumb said on Wednesday it was named No. 1 in the virtual asset exchange category under finance in the 2026 Korea Customer Satisfaction Index survey run by Korea Management Association Consulting. It is the second straight year it has won after topping the category last year. The company said it focused on AI-based investment information and trading convenience, revamped trading services and strengthened customer support and user protection systems.

Telecommunications & Media

SKT regains top spot in KCSI mobile satisfaction survey, completes grand slam

SK Telecom ranked No. 1 in the mobile phone category of the Korea Customer Satisfaction Index survey hosted by Korea Management Association Consulting. SKT said on Sept. 30 it completed a “grand slam” by topping the country’s three major customer satisfaction surveys this year, following wins in the National Customer Satisfaction Index in April and the Korea Service Quality Index in July. It expanded customer-experience efforts and applied AI to service and network operations.

AI & Enterprise

OpsNow wins international standards certification for cloud management platform

OpsNow, a company specialising in an AI-based multi-cloud management platform, said on Thursday it obtained ISO/IEC 27001:2022 certification for an information security management system and ISO/IEC 27701:2025 certification for a privacy information management system. The company said its OpsNow platform provides cloud infrastructure resource management, multi-cloud cost optimisation, CSPM and AI-based operations automation. It said external audits confirmed its management systems meet international standards.