AI & Enterprise
KT to embed AI across workplace, expand AID-X companywide
KT is expanding a companywide work innovation system that applies AI across its operations, extending its AID-X framework beyond software development to planning, UI and UX design, quality assurance and operations. At an AID-X demo day in Seongnam, it shared implementation steps, results and trial-and-error. KT also unveiled examples including humanoid physical AI, AI-based service testing across devices and a natural-language AI case that optimised shuttle bus routes.