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Finance

IBK Industrial Bank of Korea adopts AI system to detect misselling of investment products

IBK Industrial Bank of Korea is introducing an AI-based system to check for potential misselling risks that may arise after investment products are sold. The bank aims to raise the level of financial consumer protection by automating its post-sale management process, which had relied mainly on manual work. The system analyses post-sale product data, customers\' investment experience and abnormal transaction patterns to automatically identify potential risk factors.

Telecommunications & Media

SKT rolls out May family month benefits including shared family phones and AI security

SK Telecom said on Wednesday it has prepared services and benefits for May, designated as family month in South Korea, ranging from phone gifting to AI security features. It proposed a free add-on service that lets parents hand down devices to children aged 13 or under, offering data coupons, free family roaming and subscription discounts. SKT also highlighted an AI-powered call alert for suspected voice phishing and promoted family roaming options and a forest camp event for long-term customers.

Telecommunications & Media

SKT MVNO shared SIM era begins as SKtelink launches Easy SIM

SKtelink said on Sunday it will launch an Easy SIM that is compatible across mobile virtual network operators using SK Telecom’s network, selling it through Emart24. Customers can buy the SIM at about 5,500 Emart24 stores nationwide and immediately activate it by selecting a plan from their preferred MVNO. SK Telecom previously required separate SIMs by MVNO brand, forcing customers to replace SIMs when switching providers.