| Mobile Web

Kbank introduces AI integrated search

Kbank said on Tuesday it has introduced an AI-based integrated search that identifies customer context and intent and guides users to suitable financial services and information. The bank said customers can find what they need using everyday language even without knowing financial terms or product names. The feature analyzes full-sentence queries, links users to relevant service screens and provides related information, including summaries. It also strengthens automatic correction for typos and inaccurate expressions.