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Finance

BoA CEO says accuracy tops cost in finance AI

Bank of America CEO Brian Moynihan said accuracy is the top priority for artificial intelligence strategies in banking, rather than efficiency or cost cutting. He said mistakes in customer-facing answers can directly affect trust, leaving little room for error and requiring extensive system building and validation. The bank has invested about $250 million in new AI deployments this year and runs AI assistant Erica, used by millions of customers and employees.

AI & Enterprise

Google overhauls NotebookLM, strengthens research with Gemini 3.5

Google has rolled out a major update to its AI note-taking and research tool NotebookLM, adopting its latest Gemini 3.5 model to improve response accuracy and reliability. The update changes how users begin research, allowing them to start by asking a question without first uploading materials. NotebookLM now searches for sources using Google Search, recommends web resources, runs code via Google’s Antigravity platform and supports wider export formats.

AI & Enterprise

PIPC fines Interior Ministry, Rural Development Administration over personal data leaks

South Korea\'s Personal Information Protection Commission decided on May 27 to impose fines and penalties on four public institutions and one contractor for violating the Personal Information Protection Act. The Ministry of the Interior and Safety was sanctioned over multiple leak incidents tied to Government24 services and delayed notification. The Rural Development Administration and affiliated bodies were penalised after a hacker stole about 575,000 records from a contractor’s NAS and posted them on the dark web.