Search results for CRM
AI & Enterprise
Buying AI tools does not mean AX; companies need to redesign jobs, organisations and workflows
Buzzvil CEO Kwanwoo Lee (이관우) said AI has clearly boosted individual productivity, but raising organisational productivity requires redesigning workflows, roles and work methods to fit AI. Buzzvil is expanding its reward advertising business with an interaction AI agent and is encouraging unrestricted AI tool use, with token usage up 10-fold in the first half. He cited productivity gains, cost cuts and role reassignments, prioritising capability expansion over layoffs.
AI & Enterprise
SpaceXAI unveils workplace AI agent Grok Bot developed with Cursor
SpaceXAI has released a beta version of Grok Bot, a workplace AI agent it jointly developed with Cursor. The tool is designed to go beyond coding and let AI carry out routine work such as managing email and spreadsheets. SpaceXAI said its engineers use Grok Bot to negotiate with suppliers by voice, manage online store customer support and continuously update CRM systems. Grok Bot was previously offered internally at Cursor under the codename Sand.
AI & Enterprise
SaaS end debate enters second round as AI-unadapted firms face crisis talk
A debate over whether AI will squeeze out software-as-a-service companies has resurfaced, intensifying after second-quarter results from major global SaaS firms. While growth has not collapsed, many companies face pressure in valuations and share prices, with some reporting sharp declines. The Wall Street Journal cited acquisitions and restructuring among private firms and warned that SaaS providers that fail to adapt to AI could weaken. Interest is rising in SaaS firms using AI to boost efficiency and profitability.
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Games & Commerce
Naver steps up AI expansion from infrastructure to offline data
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AI & Enterprise
Miso Information Technology upgrades ACTIC to support full lifecycle of no-code AI agent development and operations
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AI & Enterprise
Recatch expands AI-based global marketing collaboration with LG Chem
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AI & Enterprise
Anthropic Claude shared chats exposed on Google, crypto wallet seed phrases also revealed
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AI & Enterprise
OpenAI launches ChatGPT Work, says it evolves into work partner
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AI & Enterprise
Salesforce unveils Agentforce Help Agent with performance-based pricing
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AI & Enterprise
AI use rises as costs feel burdensome, token engineering is coming
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AI & Enterprise
Flow shifts to AI work agent platform, says era of human-only collaboration is over
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AI & Enterprise
Salesforce tops IDC global CRM market share for 13th straight year
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AI & Enterprise
MegazoneSoft says Agentic WX to support enterprise AX based on AWT
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AI & Enterprise
Major software firms back ARD protocol as AI backend standard
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AI & Enterprise
Race heats up for AI agent platform that knows the company best
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AI & Enterprise
Salesforce says it will be a partner for agentic enterprise transition
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Finance
KB Kookmin Bank to verify next-generation authentication security technology with Aton
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AI & Enterprise
Snowflake looks to become enterprises\' first entry point for AI agents