Search results for CRM
AI & Enterprise
AI talent is the competitive edge as Korean startups push companywide AI use
Korean startups are accelerating efforts to become AI-native organisations, moving beyond AI transformation to embed AI across their operations. Channel Corporation is providing unlimited Claude Code tokens to all staff and says AI-driven automation is spreading across roles. HwaHae Global has built an AI data analysis assistant that answers Slack queries and reduces repetitive analysis work. MyRealTrip is expanding internal AI support and programmes to roll out AI in services and workflows.
AI & Enterprise
AI agents drive expansion of software ecosystems built for AI, not humans
As AI agents spread, software designed for use by AI rather than people is expanding. Companies are moving toward headless software that lets agents access core functions through APIs and MCP without a user interface. Approaches differ, with Salesforce and ServiceNow opening platforms to third-party agents while SAP focuses on its own. The shift is emerging as a variable in enterprise software competition, alongside growing demand for forward-deployed engineers supporting AI adoption.
AI & Enterprise
Tech Insight: Headless software era raises new competitive advantage
Enterprise software companies such as Salesforce and ServiceNow are rolling out headless platforms designed for AI agents, drawing attention to how the software landscape may change. Andreessen Horowitz partner Seema Amble wrote that as agents read and write data directly, competitive advantage will shift away from UI-driven habits. She said hard-to-copy workflows, defensible proprietary data, ownership of an execution layer, real-world fulfillment and potential network effects will matter more.
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Games & Commerce
Naver links CRM to SmartPlace to help small merchants attract repeat customers
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AI & Enterprise
How should managers respond to the spread of AI agents? Treat them as part of workflows, not team members
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AI & Enterprise
AI like self-driving cars: six levels of enterprise AX maturity
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Games & Commerce
Naver to link search and purchases with \'action AI\', profit ramp-up in H2
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AI & Enterprise
Salesforce, Google Cloud expand integration of AI agent platforms
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Games & Commerce
Shopping mall startups (9): Shopping mall ecosystem adopts technology from AI to big data
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AI & Enterprise
No end to SaaS, software industry starts pushback against AI-driven threat narrative
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AI & Enterprise
Usage- and performance-based pricing spreads in enterprise software for AI era
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AI & Enterprise
Snowflake upgrades AI agent platform, expands integrations with Gmail, Jira and Salesforce
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AI & Enterprise
Tech infrastructure evolves for customised AI agents, from software to payments
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AI & Enterprise
Salesforce offers Headless 360 as answer to CRM’s future in AI agent era
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Games & Commerce
Naver to support digital transformation for 10,000 Place merchants, offer tools for external brand stores
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AI & Enterprise
Salesforce declares agentic work OS with Slackbot, says it can call ChatGPT and Claude
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AI & Enterprise
Global CRM platform Braze opens South Korea data centre, launches KakaoTalk messaging channel
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AI & Enterprise
AWS CEO says claims Claude Code will replace enterprise software are exaggerated