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AI & Enterprise

Gartner warns most generative AI projects to run over budget

Gartner forecast that more than half of generative AI projects will exceed budgets because of poor architecture choices and a lack of operational know-how. It also expects most companies seeking to build their own customised models to abandon efforts due to costs, complexity and technical debt. In its 2026 Generative AI Hype Cycle report, Gartner said none of the 30 assessed AI technologies has reached the Plateau of Productivity.

AI & Enterprise

SAP blocks external AI agent access to platform while Salesforce, ServiceNow open up

SAP presented its \"Autonomous Enterprise\" vision at its Sapphire 2026 event, centring on AI agents but taking a different approach from Salesforce and ServiceNow. Techzine reported SAP blocks external AI agents and routes activity through its Joule assistant. An updated API policy explicitly bans AI systems from independently scheduling or executing API calls. SAP executives defended the policy as governance for a multi-tenant platform.

AI & Enterprise

Adobe unveils agentic AI \'CX Enterprise Coworker\' for marketers

Adobe said on Wednesday it is introducing an agentic AI solution for businesses called CX Enterprise Coworker aimed at marketers. The company said the product integrates with Adobe Experience Platform applications including Real-Time CDP, Customer Journey Analytics and Journey Optimizer. It monitors signals based on set goals and suggests next actions, handling workflows from planning to execution and optimisation while allowing human input for key decisions.