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AI & Enterprise

Meta\'s Muse puts AI connectors to the test, could it be biggest shift since app stores

Connectors that let AI agents use outside services are drawing attention as a core technology for a new internet platform. Meta is building an ecosystem around its personal AI agent Muse that can handle search, reservations and shopping by linking to various services. Industry figures say connectors could bring a shift comparable to smartphone app stores. The key issue is participation by outside services, which can block or allow access.

Industry

Samsung Electronics Service to offer emergency repairs during Chuseok holiday, run weekend care centres

Samsung Electronics Service will operate emergency repair services during the Chuseok holiday period. It said nine weekend care centres nationwide will provide repair services for phones, tablets and wearable devices on Sept. 26-27 by advance reservation. Service centres will be closed on Sept. 24, the first day of the holiday, and on Chuseok Day on Sept. 25. Eleven \"Baro Service\" outlets in Samsung Stores will also offer basic checks and protective film attachment.

AI & Enterprise

SKT to roll out AI across T World stores to upgrade consultations and operations

SK Telecom said on Tuesday it will fully introduce AI across its offline T World stores to drive customer service innovation. The company has begun disclosing store ratings based on AI-led customer surveys and is building development and infrastructure to introduce in-store AI agents from September. It aims to apply AI across the customer journey, add a personalised store search function by 2027, expand consultation analysis, and promote online consultation and visit reservations.