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Telecommunications & Media

Optimal plan notification countdown stirs telecom industry

From next month, mobile carriers in South Korea will analyse subscribers’ usage and proactively notify them of more suitable rate plans under the optimal plan notification system. Users are expected to benefit by reducing cases of keeping plans that are more expensive than their actual usage. The telecom industry, however, expects pressure from potential declines in average revenue per user and costs to build related systems. The system will first apply to SK Telecom, KT and LG Uplus.

Telecommunications & Media

Callers with phone service suspended for non-payment to get access to 109 suicide prevention line

South Korea will allow users whose outgoing mobile calls are suspended for unpaid telecom bills to access the 109 suicide prevention counselling line. The Ministry of Science and ICT, the Ministry of Health and Welfare and the Anti-Corruption and Civil Rights Commission will designate 109 as an emergency telecommunications number. Telecom operators will be required to connect such callers regardless of service status. Phone makers will also add 109 to emergency call lists, enabling lock-screen access.

Telecommunications & Media

Voice phishing measures cut cases and losses by about 40 percent

South Korea\'s government said voice phishing cases and losses fell for 10 straight months after it rolled out a comprehensive crackdown plan. Cases from October to July dropped 39.9 percent to 12,554, while losses fell 43.2 percent to 632.4 billion won. Authorities cited emergency blocking of scam numbers within 10 minutes, an AI platform for sharing suspicious information, expanded reporting operations and stronger investigations and international cooperation.