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AI & Enterprise

AI agents drive expansion of software ecosystems built for AI, not humans

As AI agents spread, software designed for use by AI rather than people is expanding. Companies are moving toward headless software that lets agents access core functions through APIs and MCP without a user interface. Approaches differ, with Salesforce and ServiceNow opening platforms to third-party agents while SAP focuses on its own. The shift is emerging as a variable in enterprise software competition, alongside growing demand for forward-deployed engineers supporting AI adoption.

AI & Enterprise

Why CEOs should pay attention to OpenClo AI strategy

As big tech companies step up their push for cloud-based AI agents, futurist Bernard Marr has highlighted the strategic value of installable AI agents such as OpenClo for corporate executives. Marr said OpenClo could offer an alternative that addresses key challenges companies face with AI agents: control over services, cyber security risks from automated attacks, governance and compliance processes, and the cultural shift required as work moves from task-focused to goal-focused thinking.

AI & Enterprise

Salesforce CEO Benioff says company to spend $300 million on Anthropic tokens this year

Salesforce CEO Marc Benioff said the company expects to spend $300 million this year on Anthropic tokens for coding. Speaking on the All-In podcast released on May 15, Benioff praised AI coding agents and Anthropic. Tokens are units of information processed by AI models and are used for billing. Benioff said AI agents have brought unprecedented efficiency and said Salesforce is developing technology to make coding easier inside Slack.