| Mobile Web

Search results for MNO CIC

Telecommunications & Media

SKT to create customer-led trust metrics, review service and fee transparency

SK Telecom plans to develop metrics to measure corporate trust based on customer experience. The company said it held its 2026 Insight Day on Sept. 21 with a customer advisory group and a customer trust committee to discuss customer-proposed standards and indicators. SKT will validate candidate indicators through additional surveys and build a system to diagnose and manage trust, linking confirmed metrics to customer behavior data to spot early signs of weakening trust.

Telecommunications & Media

SKT steps up push into B2B market with new enterprise taskforce

SK Telecom CEO Jeong Jae-heon (정재헌) marked six months in the role with a town hall meeting, stressing the importance of customer-focused change. The company said he encouraged employees tackling an enterprise-wide crisis response and shared results to date. SKT is launching a CEO-direct enterprise taskforce to strengthen wired and wireless B2B competitiveness and pursue opportunities in public and defence AI B2B. It also plans to expand its AI data centre business and overhaul its job-level system.

Telecommunications & Media

SKT approves tax-free dividend agenda to boost shareholder returns

SK Telecom on March 26 approved its 2025 financial statements and a dividend of 1,660 won per share at its 42nd annual shareholders meeting in Seoul. The company also passed a proposal to cut capital reserves to support “tax-free dividends” aimed at improving shareholder returns, converting 1.7 trillion won into retained earnings for dividend funding. Some articles of incorporation were revised, and new directors were elected.