Search results for Korea Game Users Association
Games & Commerce
Why Nexon opts for full refunds in Maple Growing probability row
Nexon has offered full refunds over a probability controversy involving the idle RPG Maple Growing, a step described as unprecedented for the company and rare in South Korea’s game industry. The dispute centres on an alleged attempt to conceal a bug through an unannounced update. A user group cited alleged violations of the e-commerce law in a complaint to the Fair Trade Commission. The article says Nexon now faces pressure to improve monitoring and review systems, especially with external developers.
Games & Commerce
Nexon to refund all payments for \'Maple Growing\' in first such move
Nexon decided to issue full refunds for all sales generated since the launch of its idle RPG \'Maple Growing\' after controversy over a probability-related error and an alleged cover-up. The refund covers all paid items purchased from the start of service on Nov. 6 to the time of the Jan. 28 notice. Nexon said it fixed an error without notifying users. It will later announce refund procedures and timelines, and separate compensation previously promised will still be paid.
Games & Commerce
Kim Young-soo says youth are new growth engine for Korean games
Culture, Sports and Tourism Vice Minister Kim Young-soo visited the Pangyo Game Academy and the Global Game Hub Center on Jan. 21 to discuss new directions for game policy with young developers. He inspected facilities and encouraged a resident company. Participants asked for an environment where young entrepreneurs can keep trying after failure, more practical office space and stronger investment support. Game users said transparency has improved but remedies for harm also matter.