| Mobile Web

Search results for KB Insurance

Finance

Financial firms step up Chuseok sharing drives, expand community outreach

Financial companies in South Korea are stepping up social contribution activities ahead of the Chuseok holiday, ranging from purchases to support traditional markets to aid for vulnerable groups and employee-led volunteering. The Financial Supervisory Service joined four firms and the Salvation Army for a market event in Seoul. Major banks and financial groups ran nationwide programs delivering goods and vouchers to welfare facilities, low-income households, seniors living alone, multicultural families and patients.

AI & Enterprise

KB Financial holds employee AI agent competition, applies winning projects to work

KB Financial Group held a competition in which employees used artificial intelligence to solve on-the-job challenges and said it will apply winning projects to its work. The group said 116 teams and 316 people from seven affiliates took part, with 12 teams advancing to the finals. The top prize went to KB Insurance’s proposal for a customer care AI control centre using 20 AI agents to monitor counselling and claims work.

Finance

KB Financial steps up consumer protection across product and service lifecycle

KB Financial Group is moving to strengthen its financial consumer protection framework across group affiliates and boost the expertise of related organisations. It held its third consumer protection working-level council on Aug. 24, bringing together chief consumer protection officers from 10 affiliates including KB Kookmin Bank, KB Securities and KB Insurance. Participants discussed consumer-focused product and service operations, stronger organisational expertise and refinements to KB Kookmin Bank’s consumer protection quality index.