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Bithumb to build companywide tailored AI work environment

Bithumb said on Wednesday it will introduce tailored artificial intelligence agents across its operations as it seeks to innovate companywide work processes. The company will use an “insight agent” to support data collection and report writing, and is operating an “analysis agent” that converts natural-language requests into SQL queries. It has also deployed coding agents and plans to add an adviser support agent at its call centre from May. It is reviewing AI automation in compliance.