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AI & Enterprise

Big AI strikes back against open source as Nvidia targets AI development leadership

OpenAI and Anthropic are rolling out new AI models as open-source rivals press them on cost efficiency. Meta also unveiled its Muse Spark 1.3 large language model, saying it has narrowed performance gaps with major AI companies. Separately, interest in open-source AI is growing after Nvidia officially announced it would acquire open-source model-sharing platform Hugging Face for $12.9 billion. The article also rounds up moves by Google, Perplexity, Adobe and others, plus domestic developments and funding news.

AI & Enterprise

Ubase commercialises AI agent that directly handles customer counselling tasks

Ubase Group said on Tuesday it is moving to commercialise its AI Agent service that directly performs customer counselling tasks. The company said the service includes a conversational AI agent that analyses customer intent and context, and an execution agent that handles requests such as automatic transfers, instant payments, delivery tracking and card loss reports. It uses retrieval-augmented generation to draw on product, event and FAQ information and can provide personalised responses and recommendations.

AI & Enterprise

KT builds next-generation AICC for NH Nonghyup Bank

KT said on Monday it completed NH Nonghyup Bank’s next-generation AI Contact Center project. The 40 billion won project focuses on converting consultation systems at Nonghyup Bank and mutual finance units nationwide to an AI-based model to strengthen customer service quality and operational efficiency. KT linked an AI callbot to core systems to enable inquiries and transaction processing, expanded AI-handled tasks and improved speech recognition accuracy. The partners plan to further expand AI- and data-based consultation innovation.