Telecommunications & Media

KCT launches visual ARS, rolls out Chuseok plan promotion

Korea Cable Telecom (KCT) said on Sunday its budget mobile brand tplus has launched a “visual ARS” to improve customer service convenience. The service displays ARS menus on a screen, enabling self-service functions such as checking real-time usage charges and billed amounts and changing payment methods. Built on a web browser, it works on iOS and Android without an app. tplus is also running a September plan promotion.

Industry

Socar merges two corporate plans, adds always-on discounts

Socar said on Tuesday it has revamped the business profile pricing plans of its corporate membership service, Socar Enterprise, to boost demand from business users. The company simplified its previous four plans into two, Basic and Plus, and introduced always-on additional discounts instead of issuing monthly discount coupons. The payment price bands remain unchanged, while new weekday and weekend discounts apply depending on the plan.