[San Francisco (United States)=DigitalToday reporter Chi-gyu Hwang] Snowflake unveiled new features for its AI agent CoWork targeting knowledge workers, along with Cortex Training, a model training service.

At its annual Snowflake Summit 26 conference in the United States, Snowflake updated CoWork, an AI agent platform aimed at business users rather than IT professionals. It showcased features that support execution beyond analytics.

The core is Cortex Sense. According to Snowflake, Cortex Sense is a shared context layer that automatically integrates the data, business definitions and operational knowledge AI agents need. It applies to both CoWork, which targets business users, and CoCo, a coding agent aimed at individual developers.

According to the company, CoWork provides tailored insights and action plans based on a shared data understanding framework that maps companywide business context and user roles. Through User Skills, which convert routine tasks into automated workflows, and Model Context Protocol (MCP) connectors, it can also connect directly to enterprise tools such as Google Drive, Salesforce and Slack, helping business users turn ideas into execution.

The Deep Research feature focuses on comprehensively exploring a company's structured and unstructured data through multi-step reasoning and analysis. Based on Agent Swarm, a multi-agent collaboration architecture, it delivers up to 59.5 percent higher performance than a single agent.

The Artifacts feature supports creating, publishing and sharing dashboards based on real-time data. Through multi-agent orchestration, it breaks down complex requests and has specialized agents collaborate to process them.

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Snowflake also newly launched the CoWork iOS mobile app, CoWork Slackbot and a Microsoft Excel extension. Integration with external tools such as Google Drive, Salesforce and Slack is also now possible through MCP connectors.

Christian Kleinerman (크리스티안 클레이너만), Snowflake's senior vice president for product, said, "The future Snowflake is building is one where AI does not stop at presenting insights, but becomes a control plane that connects data, context and enterprise systems to drive execution across the business."

Cortex Training is a service that trains foundation models for customization using fully managed GPUs. Companies can tune open-weight models in the Qwen and Mistral families to their own data. The company emphasized that it can run up to twice as much training with the same GPU budget.