Kakao Mobility said on March 29 it will expand its 'Kakao T taxi ordering on behalf' service offline in cooperation with Bundang Seoul National University Hospital.
The partnership is part of Kakao Mobility's push to support people with mobility difficulties. Earlier, Kakao Mobility introduced the '114 taxi ordering on behalf' service with KTis, which surpassed 300 calls per day on average and more than 100,000 cumulative calls.
Kakao Mobility provided a 'taxi web-call system' tailored to Bundang Seoul National University Hospital, which has many visitors including elderly patients and foreigners. Hospital staff can now call taxis via work PCs, easing the workload of the hospital's administrative team employees.
If a patient who needs a taxi visits an information desk in the hospital and gives a destination, a staff member calls a taxi on the patient's behalf through a dedicated system. Once a car is assigned, the patient receives information such as the vehicle number, the driver's contact information, the estimated arrival time and the pickup location, and can board the taxi. The service is available from March 29.
Kakao Mobility said it plans to seek opportunities to cooperate with offline hubs that need mobility support, such as large hospitals, senior-only facilities and welfare centers.
Song Jung-han (송정한), head of Bundang Seoul National University Hospital, said, "We introduced the taxi web-call service so elderly patients and foreign patients visiting the hospital can return home after treatment." He added, "We will do our best to create a patient-centered environment and culture so patients can use the hospital."
Ryu Geung-sun (류긍선), CEO of Kakao Mobility, said, "Through cooperation with Bundang Seoul National University Hospital, we created an environment that can help elderly patients return home." He added, "We will continue to strive so platform technology can spread as a technology that helps mobility."