Bithumb has completed measures following a mistaken Bitcoin payment incident and has entered full-scale compensation procedures.

On Feb. 8, Bithumb said it has completed securing more than 100 percent reconciliation for its Bitcoin assets. It immediately recovered 99.7 percent of the Bitcoin that was mistakenly paid out right after the incident occurred. It used company-held assets to resolve the remaining 0.3 percent, or 1,788 Bitcoin, that had already been sold.

Bithumb said the amount of virtual assets it currently holds in custody matches or exceeds user deposits. The company said all assets held by users are being managed safely as before.

Compensation will also be paid out in stages. Customers who were connected at the time of the incident will receive 20,000 won, and customers who sold at low prices will be compensated with the full difference in sale price plus a 10 percent consolation payment. It will also apply free trading fees for all listed assets for 7 days starting on Feb. 9.

Bithumb CEO Jaewon Lee (이재원) said, "I will not forget that the value of future growth exists only on the foundation of customer trust." He added, "Under any circumstances, I will keep customer assets as safe as possible."