Instinct, an AI assistant, has introduced a dedicated email address feature so it can handle email-based tasks on a user’s behalf. TechCrunch reported on Sept. 9 that Instinct can now create and operate its own account without going through a user’s mailbox.

Noah Shin (신노아), Instinct’s founder, said the new email address allows Instinct to directly carry out tasks such as signing up for services, managing accounts, contacting companies and following up. It can make special requests to restaurants, ask businesses about availability and sign up for services needed to complete a task.

Users do not need to step in each time for logins or entering credentials. Instinct began supporting logins to existing user accounts last week in collaboration with 1Password.

Users can also forward emails needed for a task to Instinct. For example, to have it handle a product return, a user can send the order confirmation email to Instinct’s email address. Instinct then passes the order information to customer support, confirms whether a return or exchange is possible, and retrieves a printable return label.

It can also handle long email conversations. Users can add Instinct to group emails or forward long threads so it can track the information exchanged. Instinct organises outstanding decisions, schedules and required follow-up tasks, and checks back only when a user’s judgment is needed.

Users may benefit from not having to repeatedly share their personal email addresses or phone numbers to handle simple tasks, but from a company’s perspective it could become unclear who it is actually building a relationship with, TechCrunch reported.

Instinct recently added a feature that understands a user’s current location to find nearby businesses and restaurants or provide directions, and it also enabled users to ask questions about location history. In August, it worked with Stripe to handle travel, class and appointment bookings, and product purchases.