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AI & Enterprise

Ubase commercialises AI agent that directly handles customer counselling tasks

Ubase Group said on Tuesday it is moving to commercialise its AI Agent service that directly performs customer counselling tasks. The company said the service includes a conversational AI agent that analyses customer intent and context, and an execution agent that handles requests such as automatic transfers, instant payments, delivery tracking and card loss reports. It uses retrieval-augmented generation to draw on product, event and FAQ information and can provide personalised responses and recommendations.

AI & Enterprise

East Security, FuriosaAI to cooperate on AI security infrastructure development

East Security, the security subsidiary of AI services firm ESTsoft, said on Thursday it signed an MOU with AI chip company FuriosaAI to develop next-generation K-AI security solutions and cooperate on technology. The companies plan to combine AI agent-based Alyac EDR and other AI security solutions with neural processing units. Cooperation includes product advancement, joint marketing and sales opportunities, and participation in major events at home and abroad.

AI & Enterprise

Igloo Corporation wins KISA AI project to upgrade SOC with agentic AI

Igloo Corporation said on Wednesday it was selected to carry out a prototype development project under the Korea Internet & Security Agency\'s 2026 programme to foster promising AI security companies. The company plans to speed up advancement of its agentic AI platform aimed at building an autonomous security operations centre to respond to AI-based cyber threats. It will develop and upgrade detection, analysis and response AI agents and related workflow management and interfaces.