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AI & Enterprise

Major software firms back ARD protocol as AI backend standard

Google, Microsoft, Salesforce, Snowflake and ServiceNow have backed a new AI backend software protocol called Agentic Resource Discovery (ARD). The Information reported that ARD is drawing attention as it could offer established enterprise software companies a way to build AI businesses without having their large customer bases eroded by Anthropic and OpenAI. ARD is designed to let apps find and connect AI functions across other company apps when users make work requests.

AI & Enterprise

Race heats up for AI agent platform that knows the company best

Competition among enterprise technology companies is intensifying to secure the title of the AI agent that corporate users use first at work. Companies spanning data infrastructure software and business applications are entering a race to build AI agent platforms that can safely and effectively use data across internal systems, including third-party systems. As technologies such as the Model Context Protocol evolve, firms are repositioning strategies, partnering while also competing, and accelerating investment across data and application layers.

AI & Enterprise

Salesforce says it will be a partner for agentic enterprise transition

Salesforce presented an “agentic enterprise” built on its AI agent platform Agentforce as a next growth model. At an event in Seoul, Salesforce Korea CEO Sejin Park said companies should transition and that Salesforce would connect back office, data and workforce operations to create measurable business value. Salesforce said it has deployed more than 300 internal agents and that Agentforce has grown into an $800 million business. It also introduced “Headless 360” and showcased customer cases at POSCO and Musinsa.