Coupang will use its nationwide Rocket Delivery logistics network to support disaster victims through an emergency relief system. The company said on May 14 it is launching an “Emergency Relief Coupang Hope Box” programme to deliver relief items immediately to affected residents when disasters strike. Supplies will be stored at the Sejong fulfilment centre and shipped nationwide, then handed over onsite to Peace Winds Korea for distribution to evacuees.

Coupang Inc posted an operating loss of 354.5 billion won in the first quarter, swinging into the red as customer compensation tied to a personal data incident and temporary logistics network inefficiency weighed on profitability. Revenue rose 8% to 12.46 trillion won, marking the first single-digit quarterly growth rate since its New York listing. Active customers fell 700,000 from the previous quarter to 23.9 million.