Coupang Inc posted an operating loss of 354.5 billion won in the first quarter, swinging into the red as customer compensation tied to a personal data incident and temporary logistics network inefficiency weighed on profitability. Revenue rose 8% to 12.46 trillion won, marking the first single-digit quarterly growth rate since its New York listing. Active customers fell 700,000 from the previous quarter to 23.9 million.

Coupang on Monday launched physical gift cards for the first time, selling them exclusively at 7-Eleven stores nationwide. The cards are available from 10,000 won to 300,000 won in 1,000-won increments. Coupang said it will expand the range of products and services that can be purchased with gift cards. A Coupang Eats gift card will be released on April 8, and card balances can be converted to Coupang Cash in the app with a five-year validity period after registration.