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AI & Enterprise
RSUPPORT launches RemoteCall and RemoteView in Indonesia
RSUPPORT, a remote solutions company, said on Sept. 7 it held an official launch event in Jakarta on Sept. 3 for its remote support solution RemoteCall and remote access solution RemoteView for local reseller partners. The event was hosted by PAT (Prospera Aswindra Teknologi), RSUPPORT’s exclusive distribution partner in Indonesia, and was attended by about 60 local reseller partners. RSUPPORT said it plans to expand sales and technical support and broaden its partner network.
AI & Enterprise
RSUPPORT, NNSP to develop remote support business models for N2SF, industrial control networks
RSUPPORT said on Aug. 6 it will jointly develop remote support business models with cyber-physical systems security firm NNSP that can be applied to the National Network Security Framework (N2SF) and industrial control networks. The companies plan to combine remote maintenance convenience with control-network security by linking RSUPPORT technology with NNSP’s network linkage, data transfer and visibility technologies. They aim to broaden cooperation from public-sector demand to remote maintenance and equipment monitoring in industrial sites.
AI & Enterprise
RSUPPORT wins ISO 27001 and 27017 security certifications
RSUPPORT said on Jan. 15 it has simultaneously obtained the ISO/IEC 27001:2022 and ISO/IEC 27017:2015 international certifications for information security management. It said it reacquired ISO/IEC 27001 after passing 123 items and obtained ISO/IEC 27017 after passing 244 cloud-security items. RSUPPORT provides AI-based remote solutions including RemoteCall and RemoteView to about 20,000 companies and institutions. It plans to expand in Japan, China and Southeast Asia.