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Salesforce in talks to buy ListenLabs for $2 billion, targeting AI-based market research

Salesforce is in talks to acquire AI-based customer research platform ListenLabs in a deal valued at $2 billion, Business Insider reported on Sept. 9. The report said the negotiations have not been finalised and could fall through. Founded in 2023, ListenLabs provides AI-based market analysis services to clients including Anthropic, Google and Nestle. Earlier this year it was valued at $500 million in a funding round joined by Sequoia Capital, Ribbit Capital and Conviction Partners.