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Telecommunications & Media

Will phone activation face authentication land softly despite opt-out concerns?

South Korea’s science ministry is introducing face authentication in the mobile phone sign-up process from July 6 across major carriers and budget operators, while allowing users to choose alternative verification from the start. The ministry said the opt-out reflects recommendations from privacy and human rights bodies, but it plans to monitor dealers to prevent intentional bypassing. Critics question whether the policy can curb illicit phone lines if it is optional.

Telecommunications & Media

South Korea to press ahead with facial authentication for mobile phone activation, distributors still burdened

South Korea is set to introduce facial authentication for mobile phone activations in July, a month away, but market unease remains. The Ministry of Science and ICT extended pilot operations to June 30 after industry pushback and has tested alternative methods such as PIN verification in a mobile ID app, video calls and fingerprint or iris checks. The National Human Rights Commission and the Personal Information Protection Commission have urged improvements, while distributors warn of delays, complaints and unclear accountability.

Telecommunications & Media

MSIT, KISDI publish casebook on telecom service system improvements

South Korea\'s Ministry of Science and ICT and the Korea Information Society Development Institute published a casebook summarising eight years of telecom service system improvements, released at the first 2026 advisory committee meeting held on April 22. The advisory panel reviews consumer inconvenience and dispute cases and seeks improvement measures. The casebook covers 56 cases from 2018 to 2025, including limits on short-term multi-line sign-ups, fee waiver of cancellation penalties in disaster areas, and improvements to dark patterns in add-on service subscriptions.