Telecommunications & Media
KCT launches visual ARS, rolls out Chuseok plan promotion
Korea Cable Telecom (KCT) said on Sunday its budget mobile brand tplus has launched a “visual ARS” to improve customer service convenience. The service displays ARS menus on a screen, enabling self-service functions such as checking real-time usage charges and billed amounts and changing payment methods. Built on a web browser, it works on iOS and Android without an app. tplus is also running a September plan promotion.