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Finance

KB Kookmin Bank expands \'KB Hope Finance Center\' nationwide to support vulnerable groups

KB Kookmin Bank said it has expanded its \'KB Hope Finance Center\' from Seoul and Incheon to major hubs nationwide, including Daegu, Daejeon and Busan. The centres support vulnerable customers by providing debt adjustment and credit counselling services. The bank said the centres also guide customers on debt relief systems and policy finance products, including options to switch from high-interest loans. It also introduced an AI agent to strengthen counselling support.

Finance

Four major financial groups\' Q1 results split as AI, digital finance spread

South Korea\'s financial sector has entered the first-quarter earnings season, with non-interest income and non-bank units driving diverging results among major financial holding companies. KB Financial Group, Shinhan Financial Group and Hana Financial Group posted record results, while Woori Financial Group recorded a decline. Strong stock markets lifted securities firms\' earnings, and new savings and investment products were launched. The industry is also accelerating a shift toward AI and digital finance, alongside calls for stronger controls and risk management.

Finance

KB Kookmin Bank offers free AI cognitive test service to senior customers

KB Kookmin Bank said on April 27 it will provide a free artificial intelligence-based cognitive ability test service for senior customers. The service uses AlzWIN, developed by Sevenpointone, and will be offered to the first 1,000 people. Eligible customers are those aged 55 or older who use related products such as dementia trusts or receive inheritance consultations including will-substitute trusts. Applications are available at branches nationwide.