| Mobile Web

KB Kookmin Bank launches conversational AI \'KB AI\' for search, inquiries and transfers

KB Kookmin Bank has introduced a generative AI-based conversational financial service called KB AI in its KB Star Banking app. The bank said the service understands everyday language to search for information and carry out transactions such as inquiries and transfers. It includes natural-language integrated search across app menus, financial products and FAQs. The bank also expanded multilingual support for foreign customers from 11 languages to 16.