Search results for HASS
Industry
Samsung Electronics opens dedicated EHS heat pump training center in Suwon
Samsung Electronics said on Sept. 10 it has opened a dedicated EHS heat pump training center at its CS Academy in Suwon, Gyeonggi province, to strengthen training for B2B partners and installation engineers. The company said performance often depends on piping installation and maintenance. The center replicates real-site equipment and includes practice using HASS, an AI-based diagnostic program. Samsung also plans domestic mass production from late September.
Industry
Samsung Electronics Service ranks No. 1 in national customer satisfaction for after-sales service for third straight year
Samsung Electronics Service has been named No. 1 in the electronics after-sales service category of the National Customer Satisfaction survey hosted by the Korea Productivity Center, it said on Sunday. The result extends its top ranking for a third consecutive year since the category was launched in 2024. The company has also ranked first in other service quality assessments this year, and is focusing on boosting engineers’ capabilities and using an AI-based diagnostic programme, HASS.
Industry
Samsung Electronics service centers ranked No. 1 in most admired survey for 15th straight year
Samsung Electronics service centers were ranked No. 1 in the service center category of the “2026 Korea’s Most Admired Companies” survey, Samsung said on Monday. The survey, run by Korea Management Association Consulting (KMAC), selects industry leaders by evaluating six core values including innovation capability and service quality. Samsung has topped the category for 15 straight years since the assessment began in 2012, and this year received the highest scores in all 12 items.