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AI & Enterprise

Anthropic shows how Claude Cowork automates customer accounts and sales priorities

Anthropic disclosed an internal operations case in which it uses its AI agent Claude Cowork to automate management of thousands of customer accounts and set sales priorities. Travis Bryant, who handles U.S. mid-market sales and market development, uses it for meeting preparation, revenue forecasting and customer prioritisation. The agent pulls data from Google Calendar, BigQuery and Salesforce to create briefings and weekly reports, and supports an AI scoring system for about 4,000 accounts.

AI & Enterprise

U.S., China step up next-generation LLM race as big tech reshapes coding AI

Competition in large language models is intensifying as leading AI companies in the United States and China release new systems more frequently. OpenAI unveiled GPT-5.5 and began distributing it to paying ChatGPT users, while Anthropic launched Claude Opus 4.7. China’s DeepSeek released preview versions of V4 and Moonshot AI unveiled Kimi-K2.6. The coding AI market is also being reshaped by capital-heavy companies, including SpaceX securing an option to acquire Cursor for $60 billion.

AI & Enterprise

Google upgrades Workspace AI with faster spreadsheet entry, automatic document writing

Google Cloud has added a range of AI features to its subscription productivity platform, Workspace, at its annual Cloud Next conference, TechCrunch reported on Tuesday. The core update is Workspace Intelligence, which supports automation across work based on data from Gmail, Google Calendar, Google Chat and Google Drive. Users can control or block data sources AI can access. Google Sheets gains prompt-based creation and automated data entry, while Google Docs adds AI-assisted drafting and editing.